How do import and rollback work?
Validate a file before saving and reverse a specific operation without deleting unrelated data.
Updated: 24 August 2026
Before you start
- a file matching import type and limits
- import permission
- a copy of the source file
Steps
- 1.Choose import type and file.
- 2.Map columns, date formats and numbers.
- 3.Run validation preview.
- 4.Save only after reviewing new, changed and rejected record counts.
- 5.In history, use rollback for the specific operation ID when that import type supports it.
Expected result
History keeps operation ID, actor, time and result. Rollback targets the selected operation rather than the whole database.
If something does not work
- If rollback is unavailable, do not delete data manually; contact the pilot operator.
- Retry rejected rows in a separate file instead of repeating the full import.