How do I delete data or an account?

Start the correct process for an import, connection, membership or the whole organization.

Updated: 24 August 2026

Before you start

  • organization identifier
  • the data scope to remove
  • owner permission for organization-level requests

Steps

  1. 1.Disconnect a source to stop future synchronization.
  2. 2.Roll back an individual import when its type supports rollback.
  3. 3.For membership or account deletion, use account settings or contact the pilot operator.
  4. 4.For the whole organization, provide its identifier and requested scope.
  5. 5.Keep confirmation that the request was accepted.

Expected result

The operator confirms scope and completion. Security or claims records can remain for the disclosed retention period.

If something does not work

  • Do not manually delete records shared with other users.
  • If you cannot sign in, contact the operator from the account email address.